ACHIEVE BETTER OUTCOMES WITH CUTTING-EDGE TECHNOLOGY
Want to differentiate your service and stand apart from your competitors, without the cost and hassle of implementing a complex platform? Xentric’s omni-channel automation tools enable call centres to reduce cost whilst delivering a best-in-class customer support service.
BUILD BRAND LOYALTY THROUGH INTELLIGENT CUSTOMER INSIGHTS
It can cost 7x more to attract and acquire a new customer over retaining current customers, yet companies focus on acquisition more than customer retention. Xentric can help you foster a loyal, happy customer base through positive customer experience and actionable brand insights.
DRIVE CUSTOMER ENGAGEMENT WHILST GROWING YOUR BUSINESS
Xentric’s Soho solution focuses on helping small businesses and startups that aren’t big enough to hire dedicated agents or expensive customer support software.
Learn how self-service at a startup rate that lets customers can find the answers they need 24/7.