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AUTOMATED CUSTOMER SUPPORT
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A VIRTUAL AGENT ENGAGING WITH YOUR CUSTOMERS THROUGH VOICE OR TEXT

Voice agents and chatbots can play a significant role in your success story, expanding your business online or managing customer queries efficiently.

Provide first-class, in-language, 24/7 customer support including all channels such as chatbox, voice, and apps.

BENEFITS

SCALE CONVERSATIONS

Virtual agents allow you to offer fast support 24/7, automating high volumes of inbound enquiries and customer outreach.

MEASURE EFFECTIVENESS

Harness the power of AI to improve customer engagement through actionable insights on sentient, content and meaning of every client interaction.

HAPPIER CUSTOMERS

Quicker first-contact resolution with bots that are trained to provide answers that are contextually relevant.

FEATURES
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MULTI-LANGUAGE VOICE

Xentric uses machine learning and natural language processing to provide real-time, multi-language answers to clients and prospects.

OMNI-CHANNEL CHATBOTS        

Intelligent bots that can customise and optimize answers across all digital platforms.

API         INTEGRATIONS

Connect Xentric to the tools you are already using.

KPI             DASHBOARD

Actionable insights on sentient, content and meaning of every client interaction.

WE’VE GOT YOU COVERED

  • And an unlimited number of options for a variety of industries including Retail, Health, Banking, Education, Media, Hospitality, and more.
  • Pre-built templates that you can customise.
  • Get email notifications about your bot activity.
  • Easy-to-implement voice and text bots.
  • Free tutorials and consultancy to implement your automated solution.

SOHO 
ON THE CLOUD

CHOOSE YOUR PACKAGE

FREE

30 days

 

Chatbot

KPI Dashboard

Free Consultancy

$60 / mo

($689 / yr)

 

Chatbot

API Integrations

KPI Dashboard

Free Consultancy

$119 / mo

(Starting from)*

 

Chatbot

API Integrations

KPI Dashboard

Free Consultancy

+ Voice Agent

*Inbound call start $0.01
Outbound call start $0.05, SMS $0.25, call / minute $0.03

ON PREMISE: Looking for an on-premise solution? Click here to see our plans.

READY TO GET STARTED?

Contact us to get started for free and test Xentric’s solutions