WHAT IS XENTRIC
Xentric is customer service AI that just works. We founded Xentric to help call centres, startups and customer service teams improve client support whilst reducing cost. Xentric’s technology provides powerful omni-channel automation tools, powered by AI that enable scalability and multilingual support, improve customer engagement and help create new revenue streams.
At Xentric, we are proud geeks. We are passionate about technology and we want to contribute with our research to the community. Please feel free to use our resources, collaborate with us, request functionalities and share ideas with us about our work.
Our projects opensource are hosted in GitHub. We are working in different research areas, including:
- Sentient analysis and thought vectors
- Voice pattern recognition
- Predictive dialers
- Corpus in Portuguese, Spanish and other languages
- Adversarial Networks and learning methods
- Knowledge transfer