Automated customer support,
powered by AI
ACHIEVE BETTER OUTCOMES WITH CUTTING-EDGE AI TECHNOLOGY
Xentric’s omni-channel automation tools enable call centres to reduce cost whilst delivering a best-in-class customer support service.
From PBX functionality, to AI bots and reporting over conversation’s meaning, Xentric provides the tools required to offer your customers a broad range of solutions and help them deliver the best customer support service possible.
Xentric’s omni-channel customer support automation software gives call centres scalability, automating high volumes of inbound inquires, dealing with basic cases but also engaging with customers.
STAND OUT FROM COMPETITORS
Deliver better outcomes by leveraging our machine learning software. Xentric’s actionable KPIs help contact centres understand interactions and retrieve aggregated information.
Create new revenue streams by providing intelligent customer service to clients that are interested in getting their customer support to the next level.
Geo-based commercial and implementation teams
Training provided to Call Centres so you can implement the technology directly with your clients
Implementation starts with basic domains (problem scope and user identification), followed by company specific domains
For cloud services the consultancy required will be provided by channels
WE’VE GOT YOU COVERED
READY TO GET STARTED?
Contact us to get started for free and test Xentric’s solutions