Roger de Flor 2871, Piso 4, Las Condes.
+56 (9) 88891047

CALL CENTRES

Automated customer support,
powered by AI

Get Started for Free
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ACHIEVE BETTER OUTCOMES WITH CUTTING-EDGE AI TECHNOLOGY

Xentric’s omni-channel automation tools enable call centres to reduce cost whilst delivering a best-in-class customer support service. 

From PBX functionality, to AI bots and reporting over conversation’s meaning, Xentric provides the tools required to offer your customers a broad range of solutions and help them deliver the best customer support service possible.

BENEFITS

COST-EFFECTIVE AUTOMATION

Xentric’s omni-channel customer support automation software gives call centres scalability, automating high volumes of inbound inquires, dealing with basic cases but also engaging with customers.

STAND OUT FROM COMPETITORS

Deliver better outcomes by leveraging our machine learning software.  Xentric’s actionable KPIs help contact centres understand interactions and retrieve aggregated information.

INCREASE REVENUE
STREAMS

Create new revenue streams by providing intelligent customer service to clients that are interested in getting their customer support to the next level.

SMOOTH IMPLEMENTATION

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Geo-based commercial and implementation teams

Training provided to Call Centres so you can implement the technology directly with your clients

Implementation starts with basic domains (problem scope and user identification), followed by company specific domains

For cloud services the consultancy required will be provided by channels

WE’VE GOT YOU COVERED

  • How can I reduce average time in queue in my call center?
  • I need to deliver consistent experiences across channels
  • How can I reduce operational cost?
  • How can I demonstrate revenue impact?
  • I need to deliver consistent performance reports to my client

READY TO GET STARTED?

Contact us to get started for free and test Xentric’s solutions